Member News

Melissa Thorpe, 3rd Spirit of Hampton winner
Concord/Bow, NH
03/19/2015 02:42 PM

For Immediate Release

Contact:

Michael Scavotto

General Manager

Hampton Inn Concord/Bow

603-224-5322

Concord, NH Resident Honored with Prestigious National Hampton Hotels Award

Guest Service Rep chosen from team members nationwide as the ‘Spirit of Hampton ‘

Concord, NH March 19, 2015 – Hampton Hotels, a global brand of more than 1,800 hotels has honored  Melissa Thorpe, Guest Service, of the Hampton Inn Concord/Bow as a top performer within Hampton Hotels.

Nominated by their peers because of exemplary loyalty, attitude and service, the chosen team member continually exceeds expectations of both guests and fellow team members. Less than 1 % of all Hampton Hotel team members internationally receive this honor this year. Melissa is now the 3rd winner in 12 months from the Hampton Inn Concord/Bow.

Melissa was nominated for the award by supervisor after proving to be exceptional with guest service. “Melissa has made outstanding contributions to guests and team members, showing great enthusiasm in all areas of her work at the hotel. Melissa is being especially recognized for going above and beyond with her service to our guests including putting in many extra hours during the power outage at Thanksgiving, said General Manager Michael Scavotto. “We are proud of her recognition as a Spirit of Hampton Award winner, the company’s most prestigious award. Team members like Melissa create a warm, welcoming and exceptional experience for our guests and impact other team members by creating a domino effect of great service.”

Employed at the Hampton Inn Concord/Bow since September, 2013, Thorpe is known for reaching out to our guests who in turn, consistently give her high praise for her efforts. She has been cited in our Trip Advisor reviews and Hilton surveys. Hampton Inns employ approximately 40,000 people but recognizes only 240 team members per year with this honor. This represents the top one percent of all team members. Kim received a cash prize of $350.00, a Spirit of Hampton Award plaque and will receive other recognition by Hampton during the year. 

The Hampton Inn Concord/Bow is located at 515 South St, Bow, NH

Reference
Michael Scavotto
603-224-5322
 
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